Privacy Policy

What we collect

When you submit our Request for Quote form, we collect the information you provide directly: company name, contact person, email address, phone number, and details of your enquiry (service required, project or role context, and your message). We do not collect payment information, government ID numbers, or any sensitive personal data through this website. If you contact us via WhatsApp or email instead, we receive whatever information is contained in that message and your contact details as provided by that platform.

How we use it

Information submitted through the Request for Quote form or via WhatsApp/email is used solely to respond to your enquiry, prepare a proposal or quotation, and — where an engagement proceeds — to deliver and administer that engagement. We do not sell, rent or trade your information to third parties, and we do not use it for unrelated marketing without your consent.

Third-party services this site uses

This website relies on a small number of third-party services to function:

• Formspree — processes and delivers Request for Quote form submissions to our inbox. Formspree may process your submission in accordance with its own privacy policy.
• WhatsApp (Meta) — if you use the WhatsApp contact button, your conversation is handled under WhatsApp's own privacy terms, not ours.
• Google Fonts & Tailwind CDN — used to load typefaces and styling. These may receive your IP address as a standard part of serving web content, but are not used by us for tracking or advertising.

We do not currently run any advertising pixels, analytics trackers, or third-party marketing cookies on this site.

How long we keep it

Enquiry and engagement records are retained for as long as reasonably necessary to respond to your request, deliver an engagement, and meet our own accounting and legal record-keeping obligations. You can request that we delete information you've submitted, subject to any records we are legally required to retain.

Your choices

You can ask us at any time what information we hold about you, request a correction, or request deletion, by emailing info@surfacetechindustries.com. We will respond within a reasonable time.

Changes to this policy

If this policy changes, we will update this page and revise the "last updated" date above.

Contact

Surface Tech Industries, Belgaum, Karnataka, India. Email info@surfacetechindustries.com or call +91 70260 15886 with any privacy question.